FAQ
Canaillage is a French company that creates personalized, original clothing and objects full of humor and love. Most of our clothes are made in France, and some models come to us from Spain. We only offer quality and organic clothing. To find out more, come and chat with us at contact@canaillage.com. We will be happy to answer you!
What are the delivery times?
On average, it takes between 3 and 7 business days for processing, preparation, shipping and delivery of your order.
My order is not complete.
Don't panic, it is possible that you will receive your order in 2 packages if the products are stored in different warehouses. If necessary, contact us by email.
Is the payment secure?
Absolutely! Our site is fully secured with SSL encryption protocol. As for payment methods, we use Stripe and PayPal which are the safest payment platforms.
How much does delivery cost?
Shipping costs only €5.50. But since we're nice, we'll offer it for any order over €55.
I got the wrong clothing size, what should I do?
In each article sheet, you have a guide to the dimensions so as not to make a mistake. If this is still the case, contact us by email, we will do everything to find you a solution.
How can I contact you?
You have a "contact us" section in the menu and at the bottom of the page. Our customer service is in France, we will respond to you within the day.
How to care for clothes?
Although these are quality clothes, to keep them for years, they must be washed at 30 degrees, turning them inside out in the machine. And avoid ironing on the pattern.